Privacy Policy

LUMORA MEDIA is the data controller responsible for your personal data. In this Privacy Policy, "we", "us" and "our" refer to LUMORA MEDIA.

Company: Lumora Media Address: 6 Allée de la Forêt, 77184 Émerainville, France SIRET: 83365584800012 Email: studio@medialumora.com Phone: +34 608 241 952

If you have any questions about how we process your data, you can contact us at studio@medialumora.com.

We collect and process the following categories of personal data:

• Contact and inquiry data: name, email address, company, phone number, event date, location and message — submitted voluntarily through our contact form.
• Communication data: information you provide when you correspond with us by email or phone.
• Usage data: information about how you browse our website, such as pages visited and time spent — collected only when you consent to analytics cookies.
• Technical data: IP address, browser type and device information — collected only when necessary for security and technical operation.

We process your personal data for the following purposes and on the following legal bases under Article 6 of the GDPR:

• Responding to your inquiries and providing information about our services — Legal basis: your consent (Art. 6(1)(a)) and/or pre-contractual measures (Art. 6(1)(b)).
• Providing our audiovisual production services to clients — Legal basis: performance of a contract (Art. 6(1)(b)).
• Analyzing website usage to improve our content and services — Legal basis: your consent (Art. 6(1)(a)), which you can withdraw at any time.
• Protecting our legitimate interests in maintaining security and preventing fraud — Legal basis: legitimate interests (Art. 6(1)(f)).

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected:

• Inquiry data: retained for up to 2 years after your last contact, unless you request earlier deletion.
• Client data: retained for the duration of the contractual relationship and for the legally required period thereafter.
• Analytics data: retained for up to 24 months from collection.

You may request the deletion of your data at any time by contacting studio@medialumora.com.

We do not sell your personal data. We may share your data with the following categories of recipients:

• Service providers who help us operate our website and business (e.g., hosting, analytics) — under data processing agreements and only with your consent where required.
• Professional advisors (e.g., legal, accounting) where necessary.
• Public authorities where required by law.

As an international production company operating across Europe, North America and beyond, we may transfer your data outside the European Economic Area (EEA). When we do, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission, or transfers to countries with an adequate level of data protection.

Under the GDPR and the French Data Protection Act (Loi n° 78-17 du 6 janvier 1978, as amended), you have the following rights regarding your personal data:

• Right of access: obtain confirmation of whether we process your data and a copy of it.
• Right to rectification: request correction of inaccurate or incomplete data.
• Right to erasure ("right to be forgotten"): request deletion of your data.
• Right to restriction: request limitation of processing.
• Right to data portability: receive your data in a structured, machine-readable format.
• Right to object: object to processing based on legitimate interests.
• Right to withdraw consent: withdraw your consent at any time without affecting the lawfulness of prior processing.

To exercise your rights, contact us at studio@medialumora.com. You also have the right to lodge a complaint with the CNIL (Commission Nationale de l'Informatique et des Libertés, www.cnil.fr).

We implement appropriate technical and organizational measures to protect your personal data, including encryption, access controls and regular security assessments. However, no method of transmission over the internet is completely secure.

Our website uses cookies and similar technologies. For detailed information about the cookies we use and how to manage them, please see our Cookie Policy.

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on our website with a revised "last updated" date.

If you have any questions about this Privacy Policy or how we process your personal data, please contact us:

Email: studio@medialumora.com Phone: +34 608 241 952